Booking and Cancellation Policies

To assure our clients a satisfying experience, we limit the number of passengers on our vessels and we are extremely punctual, hence and early booking will guarantee you availability and allow us to plan it to your better convenience.

Refund conditions

Internet

Private Fishing Trips & Charters: 30 days before

Public tours: 48 hours before your trip

Groups and Agencies

30 days before 50% refund

15 days before 15% refund

In case of cancellation there will be a penalty of 20% of the deposit made

Charges to your card

We use Paypal for our online charges. Paypal is a secured entity and manages your bank information and card data confidentially. You have total control of your payment and the chance to dispute the non-provided services. We will refund in a lapse of 24 hours after notification any non-provided service

Prices and exchange rates

Prices are quoted in US dollars but charges are made in Mexican Pesos. We use the bank rate of the day so that your bank statement reflects as closely as possible the published dollar price.

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