Reservation and Cancellation Policies Mike's Abril 2020

Para asegurar a nuestros clientes una experiencia satisfactoria, limitamos el número de pasajeros en nuestras embarcaciones, por lo tanto una reserva anticipada le garantizará su disponibilidad y nos permitirá planificar para su mejor experiencia

Public Tours

  • With more than 48 hours prior to the tour date - 100% refund
  • 24 hours prior to the tour date - we accept change of day, but there will be no refund
  • If you do not show up or are late - there will be no refund
  • The charge will be for the number of people that you have indicated in the reservation, being your responsibility to cancel places that are not going to attend at least 48 hours in advance

Private

  • With more than 15 days prior to the tour date - 100% refund
  • Less than 15 days prior to the tour date - we will accept day changes, but there will be no refund
  • If you do not show up or are late - there will be no refund
  • The charge will be for the number of people that you have indicated in the reservation, being your responsibility to cancel places that are not going to attend at least 48 hours in advance

Promotions

  • No changes or cancellations apply
  • No show or late - No refund

Charges to your card

  • We use Paypal for our online charges. Paypal is a secured entity and manages your bank information and card data confidentially. You have total control of your payment and the chance to dispute the non-provided services. We will refund in a lapse of 48 hours after notification any non-provided service

Prices and exchange rates

  • Prices are quoted in US dollars but charges are made in Mexican Pesos. We use the bank rate of the day so that your bank statement reflects as closely as possible the published dollar price.

Our Friends

Homia
Maxiko media
Los Veranos
National
El Barracuda
Sukha
Sukha
Sukha
Frascati
La Peska
Canopy River
Barcelona Tapas